How we collect, use and protect your information.
When you contact us by phone, text message, or through our website, we may collect your name, phone number, email address, property address, and details about the home improvement services you request.
We use your information only to provide our services: responding to your requests, scheduling and confirming estimate visits, coordinating your project, sending appointment reminders and project updates, and processing payments.
By providing your phone number to us — by calling our business line, texting us, or signing a service agreement — you consent to receive text messages from IAC Home Improvement related to your appointments and projects, such as visit confirmations, reminders, scheduling coordination, and replies to your questions.
We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are used solely by IAC Home Improvement to communicate with you about your own appointments and projects.
Full details: SMS Terms & Conditions.
We do not sell or rent your personal information. We share information only when necessary to deliver our services (for example, with a subcontractor assigned to your project), to comply with the law, or with your explicit consent.
We take reasonable measures to protect your information and retain it only as long as needed to provide our services and meet legal obligations.
You may request access to, correction of, or deletion of your personal information at any time by contacting us at iacamericanfloor@gmail.com or (848) 234-0283.
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent version, and any changes take effect when posted here.